Find out about repairs, regular servicing, coverage and getting in touch. For advice about a particular truck or site, speak to us.
FAQs
Your pallet truck questions answered
YOUR PALLET TRUCK
Repairs
Do you repair just one pallet truck?
Yes. Our team works with businesses that have a single pallet truck as well as those managing larger fleets.
Can you help with a larger fleet?
Yes. Our work ranges from single pallet trucks to fleets of around 150. Include the approximate number of trucks, your site location and the issues you know about when you enquire.
What types of pallet truck do you work on?
Send the make and model, if known, along with a description of the truck and its fault. We can confirm whether we can help with that equipment before a visit is arranged.
Is my pallet truck worth repairing?
The right option depends on the truck’s condition and the repairs required. Contact us with the fault details and any known damage so we can advise on an assessment and discuss the options.
What should I do if I do not know what is wrong?
You do not need to diagnose the fault before getting in touch. Explain what happens when you use the truck, what has changed and whether more than one truck is affected.
LOOKING AFTER YOUR EQUIPMENT
Servicing
Do you offer regular servicing?
Yes. Repeat servicing can be arranged to suit your operation. Some customers need visits every six or twelve months; the right approach depends on the trucks and how they are used.
Does every pallet truck need a service every six months?
Service intervals depend on the equipment, its condition and how frequently it is used. We can discuss your operation and recommend a suitable servicing arrangement.
ARRANGING SUPPORT
Coverage & visits
Which areas do you cover?
We work across the UK. Contact us with your location and repair requirements to discuss a visit, including any travel arrangements relevant to the job.
Can you visit our site?
Yes, our team can visit your site. Get in touch with your postcode and a little about the trucks that need attention, and we’ll be happy to discuss a suitable visit with you.
How quickly can you attend?
When you get in touch, let our team know how urgent your repair or servicing needs are. This helps us check availability and work with you to arrange a visit within a suitable timeframe.
BEFORE YOU GET IN TOUCH
Pricing & enquiries
How much does a repair cost?
Repair costs vary depending on your pallet truck and the work needed. Get in touch with a little about the problem and your site postcode, and our team will be happy to talk through the likely costs and visit arrangements with you.
What information should I send?
To help our team get started, let us know your name, contact details, site postcode and how many trucks need attention, along with a little about the problem. If you know the make and model, that’s helpful too.
Can I enquire on behalf of a customer?
Yes, we’re happy to help with repairs on behalf of your customers. Our team works with material handling businesses, forklift companies and related organisations to provide subcontract repair support. Get in touch with a little about your customer’s location, equipment and the work needed, and we’ll talk through how we can help.
SPECIALIST REPAIR SUPPORT
Contact us for specialist support
Speak to us about your pallet truck repairs and servicing requirements.